Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Management2017.11

Develop > Programming Guide > JavaScript and Service Manager reference > JavaScript global System objects

JavaScript global System objects

Global objects are predefined objects that are always instantiated and cannot be created using the “new” operator. Objects have methods and/or subordinate properties that you refer to by using the dot operator.

The primary global object is the System object. It acts as a container for an entire hierarchy of objects. These other objects are properties of the System object.

Note None of the Service Manager global System objects have constructors.

This is a complete list of global objects exposed as properties of the System object.

Global System objects	Description
system.files	Allows to call a particular Service Management table into memory.
system.forms	Allows to call a particular Service Management form into memory.
system.functions	Calls a particular Service Management RAD function from JavaScript.
system.library	Calls a particular Service Management script library function.
system.oldrecord	Calls the last Service Management record into memory.
system.record	Calls the current Service Management record into memory.
system.sysinfo	Calls an XML list of properties about the Service Management server.
system.threads	Calls an XML list of the current Service Management threads into memory.
system.user	Calls an XML list of properties of the currently logged on Service Management user.
system.users	Calls an XML list of the currently logged on Service Management users into memory.
system.vars	Calls a particular Service Management variable into memory.

Note All of the alias or shortcut global objects available in ServiceCenter 6.0 are deprecated in Service Management. They are deprecated because the alias or shortcut is likely to be used as a script variable. The scripts that attempt to use these names as variables will not function as expected. Therefore, you must type out the entire global system object name. For example, type system.user instead of user.

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