Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Management2017.11

Develop > Programming Guide > JavaScript and Service Manager reference > Service Management defined JavaScript objects

Service Management defined JavaScript objects

The defined objects are unique to the implementation of JavaScript within ITSMA Service Management. This is a complete list of the Service Management defined objects.

Defined object	Description
Attachment	This object allows you to create attachments for use with doSOAPRequest methods.
Datum	This object extracts aggregate types of data (structures or arrays) from a record in the file object. In Service Management, a file record is a datum and so is each component of the record.
SCDatum	This object converts a Datum to a SCDatum so that you can test the results by using the return codes. When an object is initialized in RAD and then passed to JavaScript, the object becomes a Datum object and all the methods return true/false values. If an error occurs and you want a more specific error message, you can create a SCDatum object from the Datum object.
SCFile	This object constructs a new file object. You can use the SCFile object to access, update, and move between Service Management files. This object exposes a small set of frequently used return code constants that make it easy to test values returned by methods without having to hard code return code values in the script.
SCRecordList	This object is an array of Datums that qualify with the query. SCRecordList has two available functions: getPosition() and getCount().
Query	This object returns an array of records. The Query object cannot be used to write data back to Service Management.
QueryCond	This object defines the conditions of the query. It is used in conjunction with the Query object to define the parameters for returning data from Service Management.
XML	This object represents an XML document or a node in an XML document. Underlying the XML object is the Document Object Model (DOM) object. You may find that in certain instances the XML object in Service Management is not compliant with the DOM binding for JavaScript.
XMLDate	This object makes it possible to do conversions between three kinds of datetime values. These include the following constructors: XMLDate( dateobject ): passes a JavaScript Date object to the constructor. XMLDate( iso8601datetimeordurationstring ): passes an XML schema date, time, datetime, or duration string to the constructor. XMLDate( datetimedatum ): a Service Management datum object of type TIME to the constructor.

Note In ServiceCenter version 6.1, the File and SCDoc objects are deprecated. HPE strongly recommends that you do not use these objects since they may be removed in a future release.

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