Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Service Catalog Integration: CMDB
The Service Catalog documents services at a general level so that they can be requested by business users. Catalog items can be linked to services managed in the Configuration Management database. This is how, when a request is fulfilled, a new subscription can be added to the service CI.
The technical service catalog itself is implemented in the Configuration Management database. The technical services and their components are modeled as CIs in the HPE Service Manager Configuration Management module (the Configuration Management Database (CMDB)). At the top level, each service is also modeled as a CI with links to its related systems and components definition in the CMDB.
Note: HPE Service Manager also defines business services as a CIs.
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