Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.41

Use > Smart Analytics > Administrator tasks > Uninstall Smart Analytics

Uninstall Smart Analytics

User Role: Administrator

If you want to uninstall Smart Analytics, follow the instructions in this section.

Before you uninstall Smart Analytics, we recommend that you back up your index and category data if you want to restore it in the future. For backup and restore instructions, see step 2 and step 7 respectively in Transfer Smart Analytics intelligence between systems.
Restart the system after you uninstall Smart Analytics. Otherwise, the services and files cannot be totally removed. Besides, the data and configurations remain after uninstall, and you must delete then manually for safety concerns.

Windows

To uninstall Service Manager Smart Analytics from Windows, follow these steps:

Go to Control Panel > Programs > Uninstall a program.
Select HP SM 9.41 Smart Analytics, and then click Uninstall/Change. The Unistall HP SM 9.41 Smart Analytics wizard is displayed.
Click Next.
If you want to completely remove Smart Analytics, select Complete Uninstall. If you want uninstall specific Smart Analytics features, select Uninstall Specific Features.

Note If your Smart Analytics is upgraded from a former version, and there is an image server installed, you have to delete the files and service manually when you are uninstalling.
Click Next, and then follow the on-screen instructions to uninstall Smart Analytics.

Linux

To uninstall Service Manager Smart Analytics from Linux, follow these steps:

Go to the _uninstall folder under the Smart Analytics installation directory.
Type ./uninstaller -? from the command line interface to view the uninstallation options and instructions.

Note As the Maintenance Mode is not enabled in the SM Smart Analytics uninstaller, the parameters under the Maintenance Mode are not applicable.
Use the available commands, and then follow the on-screen instructions to uninstall Smart Analytics.

For example, you can use uninstaller -i console to launch a command line based interactive uninstall process. If you log on to the system through X-Window, you can launch the graphical uninstaller by using the uninstaller -i swing command.

You can specify the features that you want to uninstall, or you can uninstall Service Manager Smart Analytics completely.