Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.52

Develop > Processes and Best Practices Guide > Configuration Management Overview > HPE Universal Configuration Management Database > Managed state

Managed state

In Service Manager, the managed state is the subset of CI attributes that have been defined as critical enough to be closely managed by a formal change process and have been approved by that process. You may add managed state information for a CI in several ways:

Automatically add CI attributes from an integration to HPE Universal CMDB
Automatically add CI attributes from an integration to Connect-It and HPE Universal CMDB
Manually add CI attributes

After you add the managed state information to a CI, any changes to the CI attributes must go through a Change Management process.

Service Manager owns the managed state of a CI and acts as the definitive source of what the CI attributes should be. The actual state of the CI may differ from the managed state and may trigger actions in Service Manager such as an out of compliance with baseline warning message or the opening of an unplanned change.

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