Integration with Change Management

In HPE Service Manager the Release record and workflow control the overall process of the release, including approvals for the release and the release specific activities (tasks) that need to be complete. The release is related to multiple change requests (RFCs) that have their own workflow, approvals, and tasks. The planning, assessment, build, and deployment of each change is tracked and worked in the Change Management module. The Release provides the higher level oversight and provides visibility into the Change Management process through the Related Records section in the release record.