Release and Deployment Management process overview

The Release and Deployment Management process includes activities necessary to control releases to service assets and configuration items across the entire service lifecycle. It provides standard methods and procedures to use when implementing all releases.

The purpose of Release and Deployment Management is to ensure that:

  • Releases follow a set process
  • Appropriate users are notified at key points in the process
  • Progress of a release is monitored and notification are issued if deadlines are missed
  • Releases are supported throughout a simple or complex lifecycle