Customize the application name

You can replace the application name, Service Portal, with the name of your company or a customized application name. For example, you would like the application name to reflect your company branding and your company name is XYZ. To do this, follow these steps:

1. Open this file with a text editor.

   src\resources\client\en\Custom.properties

2. Locate the // Company Display Name section.

3. Change the name of the default company name to your file name. For example, change:

   default_company_name_label = Service Central

   to

   default_company_name_label = XYZ Company

   You can change the ID on the left side to some other ID. For example, you could change this:

   default_company_name_label = XYZ Company

   to

   my_company_name = XYZ Company

4. Save and then close the file.

Edit manifest.xml

The manifest.xml file contains a section that identifies the key of the company name to be displayed.

1. Open this file with a text editor:

   ...\src\secure\configuration\manifest.xml

2. Locate this section:

   <companyDisplayNameKey>default_company_name_label
   </companyDisplayNameKey>

3. If you changed the ID value in Custom.properties, make the corresponding change in this file.

   Example: Changing default_company_name_label to my_company_name in the Custom.properties file. requires the new ID to appear in the manifest.xml file.

   <companyDisplayNameKey>my_company_name
   </companyDisplayNameKey>

4. Save manifest.xml. The changes will be captured and propagated to all distributed servers the next time the server synchronization scripts run. To see them immediately, log out and log back into your local instance of Service Request Catalog.