Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.52

Administer > Service Manager maintenance tasks > Areas of maintenance tasks

Areas of maintenance tasks

System maintenance tasks described in this section are categorized into reactive and proactive areas.

Reactive areas

Reactive maintenance areas are described in the following table.

Area	Description
Availability monitoring	Monitors the availability of the Service Manager system or a service that it provides
Performance monitoring	Monitors acceptable performance of the Service Manager system or a service that it provides
Functional monitoring	Monitors the correct execution of functionalities
Queue monitoring	Monitors queue tables: Queues may get into a stuck state, or be processed slowly. Also, queue items may fail to be processed.
Operation	These are tasks for starting a Service Manager instance, shutting it down, or running it in quiescence mode for maintenance.

Proactive maintenance areas are described in the following table.

Area	Description
Configuration	Setup and base configuration of the Service Manager instance, including setup regarding performance and security
Fallback strategy	Fallback strategies to address situations of partial or total loss of service
Documentation	Documentation of system configuration, changes, and fallback strategies
Change control	Applying patches, hotfixes, and new tailoring
Capacity planning	Anticipation of changes in load or functionality enhancements
Cleanup	Cleanup activities that guarantee an efficient and easy-to-maintain system
Online support	Using the HPE Software Support website Staying up to date with HPE security alerts and news Sharing knowledge with and learning from user communities