Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.52

Use > Change Management > Change Management overview > Release Management > Release Management phases > Release Management: Build and test phase

Release Management: Build and test phase

After the release team agrees on a release plan, members of the release team identify and develop the processes, tools, and technologies required to deploy the release into production. The following is a summary of the release building activities.

Selects a suitable release mechanism for the change that is a strategic fit, is repeatable, and is consistent
Designs and builds a release package for the change that allows it to be successfully deployed
Tests the release package to ensure that it delivers the change effectively in line with requirements
Ensures the release package is updated to the Configuration Management Database (CMDB) as a pending release package and that any new script is added to the Definitive Software Library (DSL)

Release Management has two out-of-box tasks created for the Build and Test phase:

Identify the affected systems (setting up the affected Configuration Items (CIs) – hardware and software
Create release (software development, software push, hardware install, or other similar tasks) – software only

This phase of Release Management contains the build and test approval type. This approval must be met in order to advance to the next phase (Training or Distribution and Rollout).

Note If the test fails, you return to the plan and design phase to reevaluate the scope and content of the change.

Send Help Center feedback