Applying the language pack

Once you have set up a copy of your production system, you can apply language pack on that duplicate system.

Before you apply language pack to the duplicate system, be sure to update the Service Manager configuration files:

  1. Stop the Service Manager server.
  2. Apply the required changes to the configuration files.

    The following tables list the changes that you need to make to the Service Manager configuration files (sm.ini and sm.cfg) before applying the language pack. Record all changes that you have made so that you can revert them to the original status after the applying the language pack.

    sm.ini
    Parameter Changes Description
    ir_disable:1 Add this parameter to the end of the sm.ini file if it does not exist. This parameter disables all IR keys on your existing Service Manager system. This will make the upgrade process run faster.
    sessiontimeout: 60

    Add this parameter to the end of the sm.ini file if it does not exist. If this parameter already exists, update it to the appropriate value (for example, 1200).

    You can increase this timeout value if the installation fails with a client session termination.

    Note Ignore the warning message that tells you this value should be 60.

    This parameter defines the number of minutes that the server waits for a client heartbeat signal before the server assumes that the client session has timed out and closes the connection.

    A value of 1200 sets the timeout to 20 hours (1200 minutes), a period that should be enough to complete in a typical patching scenario.

    sm.cfg
    Parameter Changes Description
    sm system.start If this parameter exists in sm.cfg, comment it out by changing it to: #sm system.start Commenting this parameter out disables the background processes.
  3. Restart the Service Manager server.

After you update the Service Manager configuration files, follow these steps to apply a language pack to the duplicate system:

  1. Log in to your Service Manager Windows Client as a System Administrator.
  2. On the Service Manager toolbar, select Window > Preferences.
  3. Uncheck the Client side load/unload check box and click OK.
  4. Go to System Administration > Ongoing Maintenance > Upgrade Utility > Apply Upgrade.
  5. Enter the fully qualified path and file name to the patchrel.unl unload file of the language pack, and then click Next. All required files must be saved in a location that the server can directly access. The path must be relative to the server, instead of to the client computer, if the client is not installed on the same machine as the server.

    The Applications Patch Manager displays the current version of your language pack and the version that will result after you apply the language pack.

    Note It may take a long time to load the file after you click Next, even though there is no indication that the file is being loaded. Do not click Next again until the versions are displayed or the patch application will fail.

  6. Confirm that the source and target versions listed match your current production system and the language pack version, and then click Next.

    When the Applications Patch Manager finishes applying the language pack, it displays a message indicating that your system was successfully updated.

  7. Click Finish.

    You will be disconnected from your Service Manager server.