Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Applying the language pack
Once you have set up a copy of your production system, you can apply language pack on that duplicate system.
Before you apply language pack to the duplicate system, be sure to update the Service Manager configuration files:
- Stop the Service Manager server.
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Apply the required changes to the configuration files.
The following tables list the changes that you need to make to the Service Manager configuration files (sm.ini and sm.cfg) before applying the language pack. Record all changes that you have made so that you can revert them to the original status after the applying the language pack.
- Restart the Service Manager server.
After you update the Service Manager configuration files, follow these steps to apply a language pack to the duplicate system:
- Log in to your Service Manager Windows Client as a System Administrator.
- On the Service Manager toolbar, select Window > Preferences.
- Uncheck the Client side load/unload check box and click OK.
- Go to System Administration > Ongoing Maintenance > Upgrade Utility > Apply Upgrade.
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Enter the fully qualified path and file name to the patchrel.unl unload file of the language pack, and then click Next. All required files must be saved in a location that the server can directly access. The path must be relative to the server, instead of to the client computer, if the client is not installed on the same machine as the server.
The Applications Patch Manager displays the current version of your language pack and the version that will result after you apply the language pack.
Note It may take a long time to load the file after you click Next, even though there is no indication that the file is being loaded. Do not click Next again until the versions are displayed or the patch application will fail.
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Confirm that the source and target versions listed match your current production system and the language pack version, and then click Next.
When the Applications Patch Manager finishes applying the language pack, it displays a message indicating that your system was successfully updated.
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Click Finish.
You will be disconnected from your Service Manager server.
We welcome your comments!
To open the configured email client on this computer, open an email window.
Otherwise, copy the information below to a web mail client, and send this email to ovdoc-ITSM@hpe.com.
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