Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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Set up access to the online help from the Windows Client
To configure the Windows Client to display the online Help from a web server, set the Windows Client preferences and define the help server's host name and communications port.
- Log in to the Windows Client.
- Click Window > Preferences. The Preferences window opens.
- Click the Help node to expand it.
- Click Help Server.
- Enable the Use a Help server to access documentation option.
- Type the following information:
- Help Server host name: Fully qualified domain name or IP address of the help server host
- Help Server port number: The communications port of the help server host
Help Server context: The virtual directory, if any, of the web server hosting your help.
- Click OK. The Windows Client now displays the online help from the web server hosting help when the user clicks on the Help icon or selects Help > Help Contents.
This setting is saved with your client preferences and is captured by the Client Configuration utility so that you can deploy it to your Windows Client users.
The Window client launches the help using this URL: http://<helpserverhost>:<helpserverport>/<helpServerContext>/
We welcome your comments!
To open the configured email client on this computer, open an email window.
Otherwise, copy the information below to a web mail client, and send this email to ovdoc-ITSM@hpe.com.
Help Topic ID:
Product:
Topic Title:
Feedback: