Troubleshoot > Troubleshooting: Event Services > Troubleshooting: Having incident events processed separately

Troubleshooting: Having incident events processed separately

Can I have my incident events processed separately, so they are not held up by other events?

  1. Copy the event agent to a new agent called (for example) probevent.
  2. Copy the associated info record, substituting probevent for event.
  3. Modify the query field for the event agent to read evtype~#"pm".
  4. Modify the query field for the probevent agent to read evtype#"pm".