Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.52

Integrate > HPE Operations Orchestration (OO) > Manage OO flows from Knowledge Management > Operations Orchestration flow synchronization rules

Operations Orchestration flow synchronization rules

The SM to OO integration synchronizes flows from Operations Orchestration (OO) to Service Manager according to the basepaths that are configured in Integration Manager ( Service Manager Integration Suite). The following describes the synchronization rules, using an example basepath value: /Library/ITIL/Change Management; /Library/How Do I flows.

Rule 1: Only the Operations Orchestration flows under the basepath or its sub-folders are synchronized.

Operations Orchestration Flow Path	Synchronize?
/Library/ITIL/Change Management/Network/Compare Device ACLs	Yes
/Library/ITIL/Change Management/Servers/Block NAS Task	Yes
/Library/How Do I flows/How do I: Iterate through a list	Yes
/Library/ITIL/Incident Management/Servers/Server Health Check	No

Rule 2: If an Operations Orchestration flow is removed in Operations Orchestration, it will also be removed in Service Manager when it is under the basepath or its sub-folders.

Operations Orchestration Flow Path Deleted in Operations Orchestration	Remove in Service Manager?
/Library/ITIL/Change Management/Network/Compare Device ACLs	Yes
/Library/ITIL/Change Management/Servers/Block NAS Task	Yes
/Library/How Do I flows/How do I: Iterate through a list	Yes
/Library/ITIL/Incident Management/Servers/Server Health Check	No

Rule 3: If an Operations Orchestration flow is updated in Operations Orchestration, it will also be updated in Service Manager when it is under the basepath or its sub-folders.

Operations Orchestration Flow Path Updated in Operations Orchestration	Update in Service Manager?
/Library/ITIL/Change Management/Network/Compare Device ACLs	Yes
/Library/ITIL/Change Management/Servers/Block NAS Task	Yes
/Library/How Do I flows/How do I: Iterate through a list	Yes
/Library/ITIL/Incident Management/Servers/Server Health Check	No

Note If an Operations Orchestration flow (under the basepath or its sub-folders) is updated in Service Manager, the updates will not be discarded until the Operations Orchestration flow is updated in Operations Orchestration.

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