Administer > Scheduled maintenance > Running a Scheduled Maintenance task

Running a Scheduled Maintenance task

When a Scheduled Maintenance task runs, Scheduled Maintenance generates an incident record, change request, or Request Fulfillment request as though a technician at your service desk created it. Scheduled Maintenance tracks the execution of the incident record, change request, or Request Fulfillment request to store a complete service history for each task.

Verifying a task

After you save a task, you can verify the task (or tasks) that Scheduled Maintenance created using one of these techniques.

  • Force a task to execute immediately
  • Check the execution history
  • Check the execution details of a task