Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.52

Administer > Scheduled maintenance > Set the demand criteria for a task

Set the demand criteria for a task

Applies to User Roles:

System Administrator

Demand-based tasks run when the rask relies on a change in the Configuration Management application. You define the criteria, or trigger, that causes the task to be executed.

To set the demand criteria for a task:

Click System Administration > Base System Configuration > Scheduled Maintenance > Scheduled Maintenance Tasks.
Type a name for the task in the Name field. Every task needs a unique name. This name can offer some insight into what the task does, but you may use any naming convention, as long as each name is unique.
Select Active? to activate the task. Every task must be active or inactive. Inactive tasks are still in the system, but create no work orders or take any other action.
Select Demand Based?.
Type a description of the task.
Click the Demand Trigger tab.
Choose the device you want to monitor. Click Fill to display a list of available devices. Double-click the device name. Ensure that the name you specify is an exact match to the device name in the database.
Define the criteria which triggers this task. Type the name of the field to monitor in the Trigger When this Field: text box. This name must match a field name for the device you chose in the previous step.
Specify a threshold symbol, such as greater than (>), less than (<), or equal (=).
Specify a numeric trigger value that triggers this maintenance task when the value is true in the This Value: text box.

The combination of a field name, a sign, and a threshold value can be viewed as a simple equation:
Execute task if field name is symbolthreshold.

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