Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.52

Develop > Tailoring Best Practice Guide > Queries > Where are queries used? > Queries in background processes

Queries in background processes

Most background processes issue queries to your RDBMS at regularly scheduled intervals.While these queries already have proper indexes in an out-of-box system, you may consider limiting how often these queries run or eliminating them entirely if your system does not use them. You should review the following background processes to determine how often your system needs to run them:

Agent (not started in an out-of-box system)
Marquee (not started in an out-of-box system)
Lister

You can control how often these background processes run from the Service Manager schedule record. You can set these processes to run infrequently or never run at all if they are not needed. See the Service Manager help for more information.

Send Help Center feedback