Creating the production patch

Once you are satisfied with the results of your reconciliation process, you can create a production patch.

Note It is recommended that you back up your database after reconciling differences to prevent unexpected data loss.

Follow these steps to create the production patch:

  1. From the Windows client, log in to your HPE Service Manager server as a System Administrator.
  2. (Optional) You may need to exclude certain records on the production system from being built to the custom upgrade package. To do so, follow these steps:

    1. Click Tailoring > Differential Upgrade > Patch Records to open the Patch Maintenance page.
    2. Select APM from the drop-down list, and then press Enter.
    3. You can update the query definition as required. To remove an entry, clear the Dbdict field, the Add Only check box, and its corresponding query.
    4. Save your changes.
  3. Go to System Administration > Ongoing Maintenance > Upgrade Utility > Create Custom Upgrade.

    The Applications Patch Manager asks you to prepare an area to contain the applications patch files that you will create. This can be referred to as the production patch directory.

    1. Using the standard method for your operating system, create the production patch directory.
    2. Copy the file patchrel.txt from the AppPatchMgr\SM9.50-9.52.00xx directory where you unzipped the out-of-box patch release to the production patch directory.
    3. Enter the fully qualified path and file name to patchrel.txt in the production patch directory. This path must point to a location that the server can access.
  4. Click Next.

    The Applications Patch Manager displays the version you will create the patch for.

  5. Click Next to create the patch.

    The Applications Patch Manager creates the production patch in the Applications Patch Manager production patch directory.

After you test this patch and confirm that it works as desired, you will be able to apply it to your production system.