Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Creating the production patch
Once you are satisfied with the results of your reconciliation process, you can create a production patch.
Note It is recommended that you back up your database after reconciling differences to prevent unexpected data loss.
Follow these steps to create the production patch:
- From the Windows client, log in to your HPE Service Manager server as a System Administrator.
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(Optional) You may need to exclude certain records on the production system from being built to the custom upgrade package. To do so, follow these steps:
- Click Tailoring > Differential Upgrade > Patch Records to open the Patch Maintenance page.
- Select APM from the drop-down list, and then press Enter.
- You can update the query definition as required. To remove an entry, clear the Dbdict field, the Add Only check box, and its corresponding query.
- Save your changes.
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Go to System Administration > Ongoing Maintenance > Upgrade Utility > Create Custom Upgrade.
The Applications Patch Manager asks you to prepare an area to contain the applications patch files that you will create. This can be referred to as the production patch directory.
- Using the standard method for your operating system, create the production patch directory.
- Copy the file
patchrel.txt
from theAppPatchMgr\SM9.50-9.52.00xx
directory where you unzipped the out-of-box patch release to the production patch directory. - Enter the fully qualified path and file name to
patchrel.txt
in the production patch directory. This path must point to a location that the server can access.
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Click Next.
The Applications Patch Manager displays the version you will create the patch for.
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Click Next to create the patch.
The Applications Patch Manager creates the production patch in the Applications Patch Manager production patch directory.
After you test this patch and confirm that it works as desired, you will be able to apply it to your production system.
We welcome your comments!
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Otherwise, copy the information below to a web mail client, and send this email to ovdoc-ITSM@hpe.com.
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