Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
---|---|---|
A single word | cat
|
Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
---|---|---|
Two or more words in the same topic |
|
|
Either word in a topic |
|
|
Topics that do not contain a specific word or phrase |
|
|
Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
|
A combination of search types | ( ) parentheses |
|
Manage Languages
Concepts
Multiple foreign languages can be associated with a Consumer organization. Adding foreign languages to a Consumer organization enables the Service Manager Service Portal Organization Administrator to translate the properties of items into a foreign language so the items can be viewed in the foreign language. The properties of catalogs, categories, and catalog items can be translated and viewed in foreign languages.
The Service Manager Service Portal Administrator can manage languages in all Consumer organizations.
The Service Manager Service Portal Organization Administrator can manage languages within one Consumer organization.
Tasks
The Service Manager Service Portal Administrator and Organization Administrator can perform these tasks in the Languages view:
View Languages
To view all of the languages in a Consumer organization:
- Click the Identity application in the Launchpad.
- In the Organization List view, click the Consumer organization that contains the languages you want to view.
- In the Organization Details view, click Languages.
The Languages view is displayed and all of the languages in the Consumer organization are listed.
Add Language
Note This task assumes you are in the Languages view for the organization. (See View Languages for instructions.)
To add a language to a Consumer organization:
- In the Languages view, click Add Language.
- In the Add Language dialog, select the language to be added to the organization.
- Click Add to finish and save your changes.
The new language is displayed in the Languages list.
Set Default Language
Note This task assumes you are in the Languages view for the organization. (See View Languages for instructions.)
To set a language as the default language in a Consumer organization:
- In the Languages view, for the language you want to set as the default language, click Set as Default.
The specified language is now the default language.
Delete Language
Note This task assumes you are in the Languages view for the organization. (See View Languages for instructions.)
To delete a language from a Consumer organization:
- In the Languages view, for the language you want to delete from the organization, click the delete icon.
- Confirm deleting the language from the organization.
The former language is deleted from the organization.
Related Topics
- Manage Organizations – Create, revise, and delete organizations.
- Manage Roles – Associate roles to groups and remove roles from groups.
- Manage Groups – Create, revise, and delete groups within an organization.
- Manage Permissions – Associate groups and permissions to roles and remove groups and permissions from roles.
- Manage Impersonations – For request on behalf, create and delete impersonations.
- Service Manager Service Portal Automation License – Manage Service Manager Service Portal licensing.