Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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Edit Supplier Details
Concepts
Suppliers represent end-point systems that are integrated with Service Manager Service Portal. Examples of Service Manager Service Portal suppliers are: provider systems, fulfillment systems, and ticketing systems.
Suppliers are associated with organizations, and the Organization Administrator manages the supplier systems for his organization.
The Organization Administrator can edit the properties of a Service Manager Service Portal supplier.
Tasks
To revise a supplier's properties:
- From the Launchpad, click the Suppliers application.
- In the Suppliers view, click the supplier that you want to edit. The details of the supplier are displayed.
- Click Edit.
- In the Supplier Details dialog, type or select new values for the supplier's properties that you want revised.
- Click Save in the Supplier Details dialog to finish and save your changes.
The revisions for the supplier's properties are displayed.
Related Topics
- View Supplier Details – Instructions to view a supplier's properties.
- Add Supplier – Instructions to add a new supplier.
- Synchronize Requests – Instructions to import support requests from a supplier.
- Delete Supplier – Instructions to delete a supplier.
