Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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- Navigating the UI
- Menus
- More Actions menu
- List and detail toolbars
- To Do list
- Views and favorites
- Switching the System Navigator
- Menu item order in the System Navigator
- Change the System Navigator menu item order option
- Add a folder to the System Navigator
- Collapse open folders in the System Navigator
- Delete a node in the System Navigator
- Accessing an application
Menus
The Service Manager Services, Support, Utilities, and Toolkit menus appear after you log on to Service Manager. The main menu provides access to all Service Manager applications. The number of menu items that are displayed depends on your user role and on the capability words that you are assigned. For example, if you have administrator rights, all menu items are displayed.
| Menu | Purpose |
|---|---|
| Applications | Accesses the main Service Manager applications. |
| System Administration | Accesses utilities that administer Service Manager. |
| Tailoring | Accesses applications that tailor Service Manager. |
Related topics
Navigating the UI
Accessing an application
List and detail toolbars
Add a folder to the System Navigator
Collapse open folders in the System Navigator
Delete a node in the System Navigator
