Words and Phrases
Display user information
After you have logged on to Service Manager, click User Information 
on the top-right corner of the Service Manager UI to show your User Basic Information Card. The User Basic Information Card displays your photo, presence status, name, title, email address, and telephone number, and also provides a logout button to log out of Service Manager.
Note The system retrieves the user information from the Service Manager contacts table. If your system uses LDAP authentication only, the contacts table is not synchronized automatically from LDAP. Therefore, some user information is not correctly displayed on the User Basic Information Card. In this case, you need to manually synchronize the contacts table. To enable Collaboration with LDAP, comment the follow line in sm.ini and then restart the Service Manager server.
#ldapauthenticateonly:1
