Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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- Multiple-record functions
Adding multiple records
After opening a record list from an Service Manager file, the Mass Add function allows you to add a block of records to the database. The new records are exact duplicates of those in the original record list. You can also execute format control triggers and macros by setting the add field to true. Mass Add processing statements use the $file parameter to access fields on records in the current record list. For example, name in the $file parameter or the number one (1) in the $file parameter.
You can choose to add exact duplicates only to databases where keys are defined as Nulls & Duplicates or there are No Nulls in the database dictionary. Adding duplicate records in any other manner causes Database Manager to issue an invalid duplicate key error message for each record. To avoid this error when executing a Mass Add function against a file with Unique or No Duplicates keys, execute processing statements during the Mass Add function that will manipulate the contents of the new records.
Related topics
Format Control
Service Manager macros
Multiple-record functions
Updating multiple records
