Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
|
Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
|
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
|
|
| Either word in a topic |
|
|
| Topics that do not contain a specific word or phrase |
|
|
| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
|
| A combination of search types | ( ) parentheses |
|
View Change Assessment in Change Management
Applies to User Roles: Change Analyst, Change Approver, Change Coordinator, Change Manager
To view Change Assessment for existing changes, follow these steps:
- Log on to Service Manager web client.
- Click Change Management > Changes > Search Changes.
- Click Search. A list of change records opens.
- Select a record to view its details.
-
Locate and click Change Assessment. You can view the assessment details.
Note To view the contents in the Change Assessment section:
- The change should be recorded in the Release Control Calendar.
- You may need to wait for a while until Service Manager and Release Control finish synchronizing the data.
Related topics
Micro Focus Release Control (RC)
Change Assessment
Managing approvals in Change Management
Using RC calculated risk for Change Approval
View the Calendar from the System Navigator
View the Calendar from interactions, incidents, or problems
View the Calendar in Change Management
Trigger approvals based on the risk value
Approve, deny, or retract a change
