Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
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| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
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Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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How to Check the Push Log File
You need to set the Development adapter log level to DEBUG or TRACE, so that you can check the push result tree nodes of UCMDB, and then send messages to and receive messages from Service Manager. Alternatively, you can set the log level to TRACE so as to check the conversion period based on a mapping file.
Note To troubleshoot push, population, and federation issues, you need to set the Development adapter log level to DEBUG or TRACE in the fcmdb.properties and fcmdb.push.properties files, which are located in the \conf\log folder of your Data Flow Probe or Integration Service installation. Additionally, you can view push, population and federation log information in the fcmdb.push.all.log file, which is located in the \runtime\log folder of your Data Flow Probe or Integration Service installation. Your Data Flow Probe or Integration Service may be installed on the same host as your UCMDB Server or on a separate host.
To set the Development adapter log level to DEBUG or TRACE:
- Log in as an administrator to the host on which your UCMDB Data Flow Probe or Integration Service is installed.
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Navigate to the <UCMDB installation folder>\DataFlowProbe\conf\log folder or the <UCMDB installation folder\UCMDBServer\integrations\conf\log. For example:
C:\UCMDB\DataFlowProbe\conf\log\
Or C:\UCMDB\UCMDBServer\integrations\conf\log
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Open the fcmdb.properties file in a text editor, and change the log level to DEBUG or TRACE. For example:
#loglevel can be any of TRACE DEBUG INFO WARN ERROR FATAL loglevel=DEBUG def.file.max.size=5000KB def.files.backup.count=10 msg.layout=%d %-5p [%t] - %m%n
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Open the fcmdb.push.properties files in a text editor, and change the log4j log level to DEBUG or TRACE. For example:
### UCMDB log4j Properties log.file.path=log/${log.folder.path.output} #loglevel can be any of TRACE DEBUG INFO WARN ERROR FATAL loglevel=DEBUG def.file.max.size=5000KB def.files.backup.count=10 msg.layout=%d %-5p [%t] - %m%n - Save the files.
To check the push log file:
- Log in as an administrator to the host on which your UCMDB Data Flow Probe or Integration Service is installed.
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Navigate to the <UCMDB installation folder>\DataFlowProbe\runtime\log folder or the <UCMDB installation folder\UCMDBServer\integrations\runtime\log folder.
- Open the fcmdb.push.all.log file in a text editor.
