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Searching the Help

To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.

Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.

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A single word cat Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".

A phrase.

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"cat food" (quotation marks)

Topics that contain the literal phrase "cat food" and all its grammatical variations.

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ClosedUsing Boolean Operators
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Either word in a topic

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A combination of search types ( ) parentheses

cat + (dog | mouse)

cat | dog + (! mouse)

Service Manager
  • Using the ServiceManagerEnhancedAdapter9.41 Adapter
    • How to Upgrade Your Integration
    • Integration Setup
    • Multi-Tenancy (Multi-Company) Setup
    • Standards and Best Practices
    • Tailoring the Integration
    • Troubleshooting
      • Troubleshooting Data Push Issues
      • Troubleshooting Population Issues
      • Troubleshooting Federation Issues
Integrate > Micro Focus UCMDB > Using the ServiceManagerEnhancedAdapter9.41 Adapter > Troubleshooting

Troubleshooting

When data push and population errors occur, you can check the error messages and the integration log files to identify the root causes and fix the errors. This section describes the general troubleshooting steps, as well as typical errors and solutions.

Troubleshooting Data Push Issues

How to Check the Error Message of a Failed Push Job

How to Check the Error Messages of Failed CIs or Relationships in a Push Job

How to Check the Push Log File

Typical Push Errors and Solutions

Troubleshooting Population Issues

How to Check the Error Message of a Failed Population Job

How to Check the Population Log File

Typical Population Error Messages and Solutions

Troubleshooting Federation Issues

How to Check the Error Message of a Failed Federation Request

Typical Federation Error Messages and Solutions

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