Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
|
Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
|
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
|
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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Queries for Population
For CI/CI Relationship population, the integration uses the following queries to save CI/CI Relationship attribute information to UCMDB.
|
Query Name |
Description |
|---|---|
|
SM Business Service Population 2.0 |
Defines the CI store structure of business service CIs. |
| SM Business Application Population 2.0 | Defines the CI store structure of Application Service CIs. |
| SM Infrastructure Service Population 2.0 | Defines the CI store structure of Infrastructure Service CIs. |
|
SM Running Software Population 2.0 |
Defines the CI store structure of running software CIs. |
|
SM Computer Population 2.0 |
Defines the CI store structure of computer CIs. |
|
SM CLIP Down Time Population 2.0 |
Defines the CI store structure of ScheduledDowntime CIs. |
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SM Biz Containment Biz 2.0 |
This query defines the CI store structure of CI relationships in which a bizservice CI contains another. |
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SM Biz Usage Biz 2.0 |
Defines the CI store structure of CI relationships in which a bizservice CI uses another. |
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SM Biz Containment Computer 2.0 |
This query defines the CI store structure of CI relationships in which a bizservice CI contains a computer CI. |
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SM Biz Containment Software 2.0 |
Defines the CI store structure of CI relationships in which a bizservice CI contains a RunningSoftware CI. |
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SM Biz Usage Computer 2.0 |
Defines the CI store structure of CI relationships in which a bizservice CI uses a computer CI. |
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SM Biz Usage Software 2.0 |
Defines the CI store structure of CI relationships in which a bizservice CI uses a RunningSoftware CI. |
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SM Computer Connects Computer 2.0 |
Defines the CI store structure of CI relationships in which a computer CI connects to another. |
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SM Computer Composition Software 2.0 |
Defines the CI store structure of CI relationships in which a RunningSoftware CI is contained within a computer CI and the RunningSoftware CI cannot exist without the container. |
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SM CI Connection Down Time CI 2.0 |
Defines the CI store structure of CI relationships in which a ScheduledDowntime CI connects to an affected CI. |
