Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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Query Requirements
The integration requires that any custom queries you create meet certain formatting conditions. Any queries that you want to include in the integration must meet these conditions:
- To query CIs, a query must contain one CI type labeled Root. The Root node is the main CI that UCMDB synchronizes. All other CIs are contained CIs of the Root CI.
- To query relationships, a query must contain one or more relationships labeled Root.
- A query must contain only the Root CI and CIs that are directly connected to it. The Root CI is always the top node of the query hierarchy.
- A query layout cannot have cycles.
- If a query synchronizing relationships has cardinality, it must be cardinality 1...*. Additional cardinality entries must have an OR condition between them.
- If you want the integration to only synchronize specific CIs, you must configure the condition on the query to filter such CIs.
