Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Tailoring the Integration
You can tailor the UCMDB-SM integration to meet your business needs by adding or removing managed CI types, attributes, and relationship types. This
Service Manager Reconciliation Rules
Service Manager Discovery Event Manager Rules
How to Update the Integration Adapter Configuration File (sm.properties)
How to Add DEM Reconciliation Rules
How to Add Discovery Event Manager Rules
How to Add a CI Relationship Type to the Integration for Data Push
How to Add a CI Attribute to the Integration for Data Push
How to Add a CI Type to the Integration for Data Push
How to Add Custom TQL Queries to an Integration Job
How to Add a CI Type, Attribute, or Relationship Type to the Integration for Population
How to Enable or Disable UCMDB ID Pushback for a CI Type
How to Add an Attribute of a Supported CI Type for Federation
How to Enable the Automatic Deletion of CI Relationships from UCMDB