Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
---|---|---|
A single word | cat
|
Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
---|---|---|
Two or more words in the same topic |
|
|
Either word in a topic |
|
|
Topics that do not contain a specific word or phrase |
|
|
Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
|
A combination of search types | ( ) parentheses |
|
- Knowledge Management migration
- Import documents into Service Manager
- XML file specification for Knowledge Management migration
- Sample import record migration file
- General considerations for importing documents into Service Manager
- XML source document considerations for importing
- Document import considerations for attachments
- Configure the wsdl2java.bat file
- Configure the wsdl2java.sh file
- Running the wsdl2java command file
- Configure the runDocumentImport.bat file
- Configure the runDocumentImport.sh file
- Running the runDocumentImport command file
- Reconciling unresolved links
- Using the knowledgecreator.log file
- KMSCCoreImport utility
- KMDocumentExport utility
Running the wsdl2java command file
Run the wsdl2java command file to build JAVA stubs, compile and jar the class, and clean up.
On Windows, the wsdl2java.bat file executes the following operations:
- Builds the JAVA stubs from the wsdl
%JAVA_HOME%/bin/java -cp %CLASS_PATH% org.apache.axis.wsdl.WSDL2Java http://%SC_SERVER%:%SC_PORT% /sc61server/ws/KnowledgeManagement.wsdl
- Compiles and jars the classes into libcenterpws.jar with the command, md classes
%JAVA_HOME%/bin/javac -d classes -classpath %CLASS_PATH% . /com/peregrine/servicecenter/PWS/Common/*.java
%JAVA_HOME%/bin/javac -d classes -classpath %CLASS_PATH%;. /; ./com/peregrine/servicecenter/PWS/*.java
%JAVA_HOME%/bin/jar cvf ./lib/servicecenterpws.jar -C classes . - Cleans up with the following commands
rd com /s /q rd classes /s /q
On UNIX, the wsdl2java.sh file executes the following operations:
- Builds the JAVA stubs from the wsdl
$JAVA_HOME/bin/java -cp $CLASS_PATH org.apache.axis.wsdl.WSDL2Java http://$$SC_SERVER:$SC_PORT /sc61server/ws/KnowledgeManagement.wsdl
- Compiles and jars the classes into lib/servicecenterpws.jar with the command, mkdr classes
$JAVA_HOME/bin/javac -d classes -classpath $CLASS_PATH$. /com/peregrine/servicecenter/PWS/Common/*.java
$JAVA_HOME/bin/javac -d classes -classpath $CLASS_PATH:. /:./com/peregrine/servicecenter/PWS/*.java
$JAVA_HOME%/bin/jar cvf./lib/servicecenterpws.jar -C classes. - Cleans up with the commands
rd -R com rd -R classes
Configure the wsdl2java.bat file
Configure the wsdl2java.sh file