Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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- JavaScript object: SCFile
- JavaScript method: SCFile.deleteAttachment( attachID )
- JavaScript method: SCFile.deleteAttachments()
- JavaScript method: SCFile.doAction()
- JavaScript method: SCFile.doCount()
- JavaScript method: SCFile.doDelete()
- JavaScript method: SCFile.doInsert()
- JavaScript method: SCFile.doPurge()
- JavaScript method: SCFile.doRemove()
- JavaScript method: SCFile.doSave()
- JavaScript method: SCFile.doSelect()
- JavaScript method: SCFile.doUpdate()
- JavaScript method: SCFile.getAttachment( attachID )
- JavaScript method: SCFile.getattachments()
- JavaScript method: SCFile.getBinary()
- JavaScript method: SCFile.getFirst()
- JavaScript method: SCFile.getLast()
- JavaScript method: SCFile.getLastRC()
- JavaScript method: SCFile.getMessages()
- JavaScript method: SCFile.getNext()
- JavaScript method: SCFile.getPrev()
- JavaScript method: SCFile.getPurgedRowCount()
- JavaScript method: SCFile.getText()
- JavaScript method: SCFile.getType()
- JavaScript method: SCFile.getXML()
- JavaScript method: SCFile.insertattachment()
- JavaScript method: SCFile.isRecord()
- JavaScript method: SCFile.setBinary()
- JavaScript method: SCFile.setFields()
- JavaScript method: SCFile.setOrderBy()
- JavaScript method: SCFile.setRecord()
- JavaScript method: SCFile.updateAttachment( attachObj )
JavaScript method: SCFile.doRemove()
This method removes a single Service Manager record matching the field values defined in the Service Manager file object. To remove multiple records use the doSelect method to store a record list as a JavaScript object, and then use the getNext, getPrev, getFirst, or GetLast methods to bring a particular record into memory for removal. It requires defining a Service Manager file object. This method is a synonym of the doDelete() method, and related to the more extensive doPurge() method.
Syntax
SCFile_object.doRemove();
Arguments
There are no arguments for this method.
Return values
RC_SUCCESS
or one of the other global return code values.
The method returns RC_SUCCESS
if the method successfully removes a record or returns one of the error global return code values if the method cannot remove the record.
Example
This example does the following:
- Searches the probsummary table for any interaction record you define in the search variable
- Removes the interaction record
This example requires the following sample data:
- A valid value for the number field (for example, "IM11111")
var numberValue; function removeInteraction( num ) { print( "Removing interaction record..." ); var interactionRecord = new SCFile( "probsummary" ); var findRecord = interactionRecord.doSelect( "number=\"" + num + "\""); print( "The interaction record is " + interactionRecord ); var rc = interactionRecord.doRemove(); if ( rc == RC_SUCCESS ) { print( "Success. Removed record " + interactionRecord.getText() ); return interactionRecord } else { print( "Could not remove record. " + RCtoString( rc ) ); return null } } numberValue = "IM11111" removeInteraction( numberValue );
JavaScript object: SCFile
JavaScript method: SCFile.doDelete()
JavaScript method: SCFile.doPurge()