Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
|
A combination of search types | ( ) parentheses |
|
- JavaScript object: SCFile
- JavaScript method: SCFile.deleteAttachment( attachID )
- JavaScript method: SCFile.deleteAttachments()
- JavaScript method: SCFile.doAction()
- JavaScript method: SCFile.doCount()
- JavaScript method: SCFile.doDelete()
- JavaScript method: SCFile.doInsert()
- JavaScript method: SCFile.doPurge()
- JavaScript method: SCFile.doRemove()
- JavaScript method: SCFile.doSave()
- JavaScript method: SCFile.doSelect()
- JavaScript method: SCFile.doUpdate()
- JavaScript method: SCFile.getAttachment( attachID )
- JavaScript method: SCFile.getattachments()
- JavaScript method: SCFile.getBinary()
- JavaScript method: SCFile.getFirst()
- JavaScript method: SCFile.getLast()
- JavaScript method: SCFile.getLastRC()
- JavaScript method: SCFile.getMessages()
- JavaScript method: SCFile.getNext()
- JavaScript method: SCFile.getPrev()
- JavaScript method: SCFile.getPurgedRowCount()
- JavaScript method: SCFile.getText()
- JavaScript method: SCFile.getType()
- JavaScript method: SCFile.getXML()
- JavaScript method: SCFile.insertattachment()
- JavaScript method: SCFile.isRecord()
- JavaScript method: SCFile.setBinary()
- JavaScript method: SCFile.setFields()
- JavaScript method: SCFile.setOrderBy()
- JavaScript method: SCFile.setRecord()
- JavaScript method: SCFile.updateAttachment( attachObj )
JavaScript method: SCFile.doSelect()
This method queries for records in an Service Manager object. The SCFile object has the following format:
table={["field value",{"array value","array value"},...]}
For performance improvement, you can use SCFile.setFields method to limit the fields that doSelect returns from the database.
Note This method is used for retrieving normal data, not for retrieving attachments. If you use this method to retrieve attachments, you could corrupt the SYSATTACHMENTS table. If you need to retrieve attachments, use one of the following functions to get the attachments associated with the current file record: SCFile.getAttachment(attachID) or SCFile.getAtttachments().
Syntax
SCFile_object.doSelect( query );
Arguments
The following arguments are valid for this method:
Argument | Data type | Description |
---|---|---|
query
|
String | This argument specifies the query you want to use to search for Service Manager records. You must use the slash character to escape out quotation marks and any special characters restricted from JavaScript. |
Return values
An SCFile object containing records and RC_SUCCESS
or one of the other global return code values.
The method returns an SCFile object containing the records matching the query and a global return code value of RC_SUCCESS
or returns one of the error global return code values if the method cannot return any records.
Example
This example does the following:
- Searches the contacts table for any contact name you define in the search variable
- Displays the contact record as a text string
This example requires the following sample data:
- A valid contact name (for example, "ADMINISTRATOR, SYSTEM")
- A invalid contact name (for example, "NOT A, CONTACT")
var contactName; function findContactName( name ) { print( "Searching for contact: " + name + "..." ); var contactList = new SCFile( "contacts" ); var findContact = contactList.doSelect( "contact.name=\""+ name + "\"" ) if ( findContact == RC_SUCCESS ) { print( "Success. found " + name + " in contact record:\n" + contactList.getText() ); return contactList } else { print( "Could not find contact. " + RCtoString( findContact ) ); return null } } contactName = "ADMINISTRATOR, SYSTEM"; findContactName( contactName ); contactName = "NOT A, CONTACT"; findContactName( contactName );
JavaScript object: SCFile
JavaScript method: SCFile.setFields()