Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
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Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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- Scheduled maintenance
- What is a scheduled task?
- Running a Scheduled Maintenance task
- Cost Estimate tool
- Access Scheduled Maintenance
- Check the execution details of a task
- Check the execution history of a task
- Create a change request from a Scheduled Maintenance task
- Create a Request record from a Scheduled Maintenance task
- Create a schedule for a task
- Create a Scheduled Maintenance task
- Create a Scheduled Maintenance task for an asset
- Create a Scheduled Maintenance task from an open record
- Create an Incident record from a Scheduled Maintenance task
- Define the effect and details of a Scheduled Maintenance task
- Force a task to run immediately
- Schedule intervals
- Set the demand criteria for a task
- Specify incremental repetition
- Specify manual repetition
- Specify quiescent repetition
- Use expressions and Format Control only in a Scheduled Maintenance task
- Use the Cost Estimate tool
- Administrative access to Scheduled Maintenance
- Scheduled Maintenance features
- Automated task generation
- Scheduled Maintenance commands in Configuration Management
- Scheduled Maintenance exception models
- Using a Scheduled Maintenance template
- Adding Scheduled Maintenance data using expressions
- Scheduled Maintenance overhead
- Running an extra Format Control record
Force a task to run immediately
Applies to User roles: System Administrator
To force a task to run immediately:
- Click System Administration > Base System Configuration > Scheduled Maintenance > Scheduled Maintenance Tasks.
- Click Search to run a query of Scheduled Maintenance tasks. Scheduled Maintenance displays a record list of Scheduled Maintenance tasks.
- Double-click the selected task.
- Locate Next Scheduled At:. This field contains a calculated time when Scheduled Maintenance will run the task.
- Change the date to an earlier date, such as 01/01/1990.
- If necessary, select the Active check box. (Only active tasks run.)
- Click Save.
- Click OK.
By default, Scheduled Maintenance checks for tasks to run every 60 seconds. You might wait up to one minute before your task executes. After enough time elapses for the task to run, repeat the steps to locate the Scheduled Maintenance task. If the task ran, the Next Scheduled At field changes.
After a task runs, Scheduled Maintenance automatically reschedules it for the next appropriate time.
Demand based tasks
- Click Configuration Management > Resources > Search CIs.
- Click Search.
- Select a record from the record list.
- Update the device record to meet the trigger criteria for the maintenance task. The maintenance task runs as soon as you update the record.
Related topics
Scheduled Maintenance
Access Scheduled Maintenance
Check the execution details of a task
Check the execution history of a task
Create a change request from a Scheduled Maintenance task
Create a Request Management quote from a Scheduled Maintenance task
Create a schedule for a task
Create a Scheduled Maintenance task
Create a Scheduled Maintenance task for an asset?
Create a Scheduled Maintenance task from an open record
Create an Incident record from a Scheduled Maintenance task
Define the effect and details of a Scheduled Maintenance task
Schedule intervals
Set the demand criteria for a task
Specify incremental repetition
Specify manual repetition
Specify quiescent repetition
Use expressions and Format Control only in a Scheduled Maintenance task
Use the Cost Estimate tool
