Approvals per item

In addition to approvals defined in Approval Activities that apply to the entire Service Catalog, the Service Catalog manager can define approvals that are required for specific items or bundles.

Add a request-level approval in a Service Catalog item or bundle

Note: This procedure assumes that you have already created required approval definitions.

1. Click Service Catalog > Administration > Manage Items.
2. Search for and select the item to which you want to add approvals.

3. On the Approval tab, click inside the box under Request Level Approvals to activate the input, and then click the Fill button to add approval rules.

   Note: The name of the approval rule that you have created for this approval must start with SVC, or the approval role is not displayed when you click the Fill button.

4. Click OK.

Add a line item level approval in a Service Catalog item or bundle

Note: This procedure assumes that you have already created required approval definitions.

1. Click Service Catalog > Administration > Manage Items.
2. Search for and select the item to which you want to add approvals.

3. On the Approval tab, click inside the box under Line Item Level Approvals to activate the input, and then click the Fill button to add approval rules.

4. To make all the approvals rules that are applied on the components effective, select the Include Components Approvals check box. This check box is available only when the line item that you are editing is a bundle.
5. Click OK.