Define events

Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

The following table lists the event settings for the two endpoints:

Events Tab Settings	QC Action (Event)	SM Action (Event)
Creation	Create a corresponding record in the other endpoint.	Do nothing.
Update	Update its corresponding record in the other endpoint.	Update its corresponding record in the other endpoint.
Deletion	Do nothing.	Do nothing.

Events Tab Settings

QC Action (Event)

SM Action (Event)

Creation

Create a corresponding record in the other endpoint.

Do nothing.

Update

Update its corresponding record in the other endpoint.

Deletion

Do nothing.

The following screenshot displays the settings: