Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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Configuration Management security profiles mappings
If you have upgraded from a previous version of Configuration Management, which is not Process Designer based, see the following tables for Configuration Management security profiles mappings.
Mapping between previous security profiles and current PD security roles basic rights
The following table lists the mapping relationship between previous Configuration Management security profiles and current Process Designer security roles basic rights in the Configuration Management module.
| Configuration profile settings field names | Security roles basic rights settings field names |
|---|---|
| New | New |
| Delete | Delete/Close |
| Update | Update |
| View | View |
| Allowed statuses | Allowed statuses |
| Template Mass Update | Expert |
| Complex Mass Update | Expert |
| Mass Delete | Mass Delete |
| Advanced search | View |
| Allow inefficient query | Allow Inefficient Query |
| Skip query warning | Skip Inefficient Query Warning |
| Alternate views | View |
| Change CI type | Change CI type |
| Open incident | Open incident |
| Request change | Request change |
| Export | View |
| Required password | N/A |
| Confirm on end | N/A |
| Audit | Audit |
Note N/A means the previous fields are obsolete and are not mapped to PD security rights/settings.
Field mapping between security profiles settings and PD security roles additional rights/settings
The following table outlines the field mapping between legacy Configuration profile settings and the current Process Designer security roles additional rights and settings.
| Configuration profile settings field names | Security roles additional rights settings field names |
|---|---|
| Search format | Search format |
| Threading View -> Search | New thread: View -> Search |
| Threading Search -> List | New thread: Search -> List |
| Threading List -> Edit | New thread: List -> Edit |
| Threading View -> Edit | New thread: View -> Edit |
Field mapping between security profiles settings and PD security roles basic rights
The following table lists the mapping relationship between previous Configuration Management security profiles and current Process Designer security roles basic rights in the Configuration Management module.
| Configuration profile settings field names | Security roles basic rights settings field names |
|---|---|
| Restrict to these types | Allowed Category, which includes all other CI Types that are not in the Restricted to these types list. |
