Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Management2017.11

Administer > Application setup > Process Designer > Adding a rule > Add a Run JavaScript rule

Add a Run JavaScript rule

Applies to User Roles:

System Administrator

Implementer

This rule enables you to perform actions and validations by using JavaScript.

To add a run JavaScript rule:

Click Tailoring > Process Designer in the System Navigator.
Click Rule Sets > Search to open the Rule Set page.
Select the Rule Set to which you want to add the rule.
Click Add Rule to open the Select Rule Type page.
Click Run JavaScript.
Type the Rule Description.
Click Edit to add a condition.

Note If you do not specify a condition, it will default to Always.
Type the JavaScript to run in the text box.
Click OK to add the rule.