Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Management2017.11

Administer > Calendar administration > Calendar administration tasks > Configure calendar settings

Configure calendar settings

Administrators configure the calendar settings to define the overall look and feel of ITSMA Service Management Calendar.

To configure the calendar settings, follow these steps:

Click System Administration > Ongoing Maintenance > Calendar Administration > Settings.

Edit the fields as needed.

The following table describes each field.

Field	Description	Default	Notes
Module	The name of the module to which this record belongs	`Calendar`	This setting is system generated and is not editable.
Area	The security area to which this record belongs	`Calendar Administration`	This setting is system generated and is not editable.
First Day of Week	The first day of the week	Sunday	This setting takes effect only on the calendar, not on the date-picker or the Release Control calendar.
Max Records Returned in Calendar Object Query	Determines the maximum number of object records that a calendar query can return. This setting limits the number of object records (for example, Change and Incident records) that can be displayed in the calendar.	50	Must be a positive integer.
Max Records Returned in Time Period Query	Determines the maximum number of time period records that a calendar query can return. This setting limits the number of time period records that can be displayed in the calendar.	25	Must be a positive integer.
Time Range in Day View	Determines how the calendar daily view divides a day. By default, one day is divided into four sessions: 00:00-06:00 06:00-12:00 12:00-18:00 18:00-24:00	Every 6 hours	Select a value from the list.
Available objects for Calendar Mapping	The table names of the objects that can be mapped with the Time Period object. The names are comma-separated.	`cm3r,cm3t, incidents,probsummary,rootcause`	You can specify any tables (objects). This setting takes effect for both the full calendar and the embedded calendar. Example Values: `cm3r, probsummary, rootcause, incidents`

Save the record.

Now, you have completed the global settings for the calendar. Next, you need to configure calendar mapping. See Display records from an application module in the calendar.

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