Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Management2017.11

Administer > Calendar administration > Calendar administration tasks > Enable or disable the calendar

Enable or disable the calendar

The Enable Calendar and Time Period Management check box enables or disables ITSMA Service Management Calendar. By default, this check box is selected, which means Service Management Calendar is enabled. To disable Service Management Calendar, follow these steps:

Click System Administration > Base System Configuration > Miscellaneous > System Information Record.
Click the General tab.
Clear the Enable Calendar and Time Period Management check box.
Click Save.

To use the Release Control Calendar, you need to clear this check box.

Note If you enable the SM-RC integration when Service Management Calendar is enabled, the system displays the following message when you click Miscellaneous > Calendar:

Both Service Management Calendar and Release Control Calendar are enabled. Only one calendar can be enabled at a time. Contact your system administrator to disable one of them.

Send Help Center feedback