Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Management2017.11

Get started > Navigating the UI > Views and favorites > Enable the auto-refresh feature in views

Enable the auto-refresh feature for views and favorites

Applies to User Roles:

All roles with the Queue.AutoRefresh execute capability word

You can configure views and favorites in the web client to be automatically refreshed.

Note You cannot enable this feature for record lists.

Windows client

To enable auto-refresh by using the Windows client, follow these steps.

Note Although views do not auto-refresh in the Windows client, you can still enable the feature from the Windows client.

Click Favorites and Dashboards.
Right-click the view or favorite that you want to edit, and then select Properties. The View Definition form opens.
On the Auto refresh tab, select the Enable Auto Refresh option. This option is disabled by default.
Select a refresh interval from the Refresh Interval drop-down list, and then save the view. When you open this view or favorite in the web client, it will be automatically refreshed at the selected interval.

To enable auto-refresh in the web client, follow these steps:

In the Navigator pane, click the Manage Favorites icon.
Click a view to open the View Definition form.
On the Auto refresh tab, select the Enable Auto Refresh option. This option is disabled by default.
Select a refresh interval from the Refresh Interval drop-down list, and then save the view.

Alternatively, if you are a system administrator, you can follow these steps:

In the Navigator pane, click System Administration > Base System Configuration > Miscellaneous > Views/Favorites.
Use search or advanced search to find a view or favorite.
Open the view or favorite, and then select the Enable Auto Refresh option on the Auto refresh tab. This option is disabled by default.
Select a refresh interval from the Refresh Interval drop-down list, and then save the view.