Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Management2017.11

Use > Configuration Management > Configuration Management administrator tasks > Contract Management overview > Contract expiration > Cancel a contract

Cancel a contract

Applies to User Roles:

System Administrator

If you want to cancel a contract, you can do so until its expiration date. When you cancel a contract, it is not deleted from the system. The contract remains on file and the status changes to canceled.

Note If you cancel a contract, you cannot reinstate it. When you cancel a contract, you also cancel all outstanding payments against that contract.

To cancel a contract, follow these steps:

Click Configuration Management > Contracts > Contracts.
Use search or advanced search to find one or more records.
Double-click the record that you want to cancel.
Click More or the More Actions icon.
Choose Cancel Contract. The contract remains on the list of contract records, but the status field changes to canceled.

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