Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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- Status and notifications
- Alerts
- Broadcast messages
- Dynamic debugging of user sessions or schedulers
- Message processors
- Notifications
- System bulletins
- System status form
- Save system monitor information
- View all processes running on the server
- View process CPU usage
- View process input and output usage
- View saved system monitor information
- View shared memory statistics
- View the active processes running on the server
- View the inactive processes running on the server
- View the status of a process
- View the system monitor
- View the system processes running on the server
- View the total server usage
- View the users logged into the server
- System alerts
- System events
- Service Manager email solutions
System status form
The system status form allows administrators to view and manage user sessions and processes.
Actions possible
From the system status form a user with system administrator capabilities can:
- View a list of users logged in to the server
- View a list of processes running on the server
- Schedule a process to run at a later date and time
- Broadcast a message to all connected users
- Display a list of users who are locked out of the system
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Filter the system events displayed in the status list
- View all tasks: users and processes
- View active processes only
- View inactive processes only
- View users only
- View system processes only
- View the System Monitor for information about the system resources consumed by and connection properties used by each user and process running on the server
- View the list of system status command line options
- View the system status summary form
Note There can be only one kmupdate process running at any time. Starting more than one kmupdate process causes unpredictable behavior on the search engine server.
System status list
The system status list contains the following columns.
Column | Description |
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Command | The text field where you can enter the commands s for status or k for kill process. |
User Name | The login and process names currently running on the server. |
PID | The unique numeric process identification ITSMA Service Management assigns to each user and process. |
Device ID | The type of client or process running on the server. |
Login Time | The date and time the user session or process started. |
Idle Time | The length of time in days hours:minutes:seconds since the user session or process was active. |
We welcome your comments!
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