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Differential Upgrade utility
The ITSMA Service Management Differential Upgrade utility enables a developer to compare the specified files of two Service Management systems to create a single unload file. The resulting unload file contains all the necessary records to make the files identical between the two systems.
The Differential Upgrade utility simplifies the way you move changes from a development environment into a test or production environment. You can also use this utility to move files between any two systems, such as:
- Development and test
- Unit testing and acceptance testing
- Two different development systems
Important: HPE recommends that you understand how to export files and create different types of unload files before you use the Differential Upgrade utility.
The Differential Upgrade utility, just like the upgrade utility that upgrades applications from one version to another, relies on patch records and signatures. For more information on how to use the Differential Upgrade utility, see the Service Management online Help topics under "Application Development - Differential Upgrade utility."
Related concepts
Environment configuration
Applying customizations to the production environment
Patch records
Signature records
Checklist: Differential upgrade steps
Related tasks
Create or update a Patch record
Create Signature records on the production system
Move Signature records to the development system
Create the differential upgrade from the development system
Customize the Differential upgrade unload file
Create a differential upgrade unload from an internal file
Load the Differential upgrade into the production system
Load an unload file
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