Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Management2017.11

Develop > Tailoring > Localization

Localization

Service Manager provides official localization support for a number of languages. To view a list of the supported languages for the current release, see the specific Service Manager Support Matrix available to download from the Service Manager Document Matrix.

You can also localize Service Manager using a third-party tool or the Service Manager Open Localization Toolkit.

Localize untranslated text strings in resource files

Service Manager 9.50 language packs are available for 16 languages: Arabic, French, German, Italian, Japanese, Russian, Simplified Chinese, Spanish, Brazilian Portuguese, Czech, Dutch, Hebrew, Hungarian, Korean, Polish, and Turkish. The content added or updated in the SM 9.51 release is localized only for the first eight languages.

You can localize the English content in the following components for the rest of the languages through self localization:

Web Tier
Service Request Catalog (SRC)
Mobility Client
Applications
Chat UI

For details, see Localize untranslated text strings in Service Manager resource files.

Localize Service Manager into an unsupported language

HPE partners can also localize Service Manager into an unofficially supported language (for example, Vietnam) by using the Service Manager Open Localization Toolkit. For details, Localize Service Manager with the Open Localization Toolkit.

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