Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.41

Application profiles: Configuration Management

The default application profiles for Configuration Management contain the following values.

Profile name	DEFAULT	administrator	configuration administrator	configuration auditor	coordinator	sysadmin	tech	tools admin
Security Rights
New	FALSE	FALSE	TRUE	TRUE	TRUE	TRUE	TRUE	FALSE
Delete	FALSE	TRUE	FALSE	FALSE	TRUE	TRUE	FALSE	FALSE
Update	Never	Never	Always	Always	Always	Always	Always	When assigned
View	TRUE	TRUE	TRUE	TRUE	TRUE	TRUE	TRUE	TRUE
Allowed statuses
Template Mass Update	FALSE	FALSE	FALSE	FALSE	FALSE	TRUE	FALSE	FALSE
Complex Mass Update	FALSE	FALSE	FALSE	FALSE	FALSE	TRUE	FALSE	FALSE
Mass Delete	FALSE	FALSE	FALSE	FALSE	FALSE	TRUE	FALSE	FALSE
Advanced search	TRUE	TRUE	TRUE	TRUE	TRUE	TRUE	TRUE	TRUE
Allow inefficient query	FALSE	TRUE	FALSE	FALSE	FALSE	TRUE	FALSE	FALSE
Skip query warning	FALSE	TRUE	FALSE	FALSE	FALSE	TRUE	FALSE	FALSE
Alternate views	TRUE	TRUE	TRUE	TRUE	TRUE	TRUE	FALSE
Change device type	FALSE	FALSE	FALSE	FALSE	FALSE	TRUE	FALSE	TRUE
Open incident	FALSE	FALSE	FALSE	TRUE	TRUE	TRUE	FALSE	FALSE
Request change	FALSE	FALSE	FALSE	FALSE	TRUE	TRUE	FALSE	FALSE
Export	FALSE	TRUE	TRUE	TRUE	TRUE	TRUE	FALSE	FALSE
Require password	FALSE	FALSE	FALSE	FALSE	FALSE	FALSE	FALSE	FALSE
Confirm on end	FALSE	FALSE	FALSE	FALSE	FALSE	FALSE	FALSE	FALSE
Audit	FALSE	FALSE	FALSE	TRUE	FALSE	FALSE	FALSE	FALSE

Profile name	DEFAULT	administrator	configuration administrator	configuration auditor	coordinator	sysadmin	tech	tools admin
Search format
Threading
View -- Search	FALSE	FALSE	FALSE	FALSE	FALSE	FALSE	FALSE	FALSE
Search -- List	FALSE	FALSE	FALSE	FALSE	FALSE	FALSE	FALSE	FALSE
List -- Edit	FALSE	FALSE	FALSE	FALSE	FALSE	FALSE	FALSE	FALSE
View -- Edit	FALSE	FALSE	FALSE	FALSE	FALSE	FALSE	FALSE	FALSE

Device Type Restrictions

Profile name	DEFAULT	administrator	configuration administrator	configuration auditor	coordinator	sysadmin	tech	tools admin
Restrict to these types