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Application profiles: Problem Management

The default application profiles for Problem Management contain the following values.

Problems

Name DEFAULT initiator problem analyst problem coordinator problem manager reviewer sysadmin
Security              
New FALSE TRUE FALSE TRUE TRUE FALSE TRUE
Close FALSE FALSE TRUE TRUE TRUE FALSE TRUE
Update Never Never When assigned When assigned Always Never Always
Reopen FALSE FALSE TRUE FALSE TRUE FALSE TRUE
View TRUE TRUE TRUE TRUE TRUE TRUE TRUE
Update when closed FALSE FALSE FALSE FALSE TRUE FALSE FALSE
Allowed statuses              
Change Category FALSE FALSE FALSE FALSE FALSE FALSE FALSE
Change Phase FALSE FALSE FALSE FALSE FALSE FALSE FALSE
Post to Knowledge FALSE FALSE FALSE TRUE TRUE FALSE TRUE
Create Known Error FALSE TRUE FALSE TRUE TRUE FALSE TRUE
Template Mass Update FALSE FALSE FALSE FALSE TRUE FALSE TRUE
Complex Mass Update FALSE FALSE FALSE FALSE TRUE FALSE TRUE
Views FALSE FALSE TRUE TRUE TRUE FALSE TRUE
Advanced Search TRUE TRUE FALSE FALSE FALSE TRUE TRUE
Use Operator Full Name FALSE FALSE FALSE FALSE FALSE FALSE FALSE
Can Create Personal Views FALSE FALSE TRUE TRUE TRUE FALSE TRUE
Can Create System Views FALSE FALSE FALSE TRUE TRUE FALSE TRUE
Lock on Display FALSE FALSE FALSE FALSE FALSE FALSE FALSE
Allow Inefficient Query FALSE FALSE TRUE TRUE TRUE FALSE TRUE
Skip Query Warning FALSE FALSE FALSE FALSE FALSE FALSE TRUE
Assignment Groups              
Views              
Initial Inbox              
Initial Format              
Edit Format              
Search Format              
List Format              
Manage Format              
Print Format              
Open Script              
Resolution Script              
Append Query              
New Thread: Inbox -- Search TRUE FALSE TRUE TRUE TRUE FALSE FALSE
New Thread: Search -- List TRUE FALSE TRUE TRUE TRUE FALSE FALSE
New Thread: List -- Edit TRUE FALSE TRUE TRUE TRUE FALSE FALSE
New Thread: Inbox -- Edit TRUE FALSE TRUE TRUE TRUE FALSE FALSE

Problem Tasks

Name DEFAULT initiator problem analyst problem coordinator problem manager reviewer sysadmin
Security              
New FALSE TRUE FALSE TRUE TRUE FALSE TRUE
Close FALSE FALSE TRUE TRUE TRUE FALSE TRUE
Update     When assigned Always Always   Always
Reopen FALSE FALSE FALSE FALSE TRUE FALSE TRUE
View TRUE TRUE TRUE TRUE TRUE TRUE TRUE
Allowed statuses              
Change Category FALSE FALSE FALSE FALSE FALSE FALSE FALSE
Create Known Error FALSE TRUE FALSE FALSE FALSE FALSE TRUE
Template Mass Update FALSE FALSE FALSE FALSE TRUE FALSE TRUE
Complex Mass Update FALSE FALSE FALSE FALSE TRUE FALSE TRUE
Views FALSE FALSE TRUE TRUE TRUE FALSE TRUE
Advanced Search TRUE TRUE FALSE FALSE FALSE TRUE TRUE
Use Operator Full Name FALSE FALSE FALSE FALSE FALSE FALSE FALSE
Can Create Personal Views FALSE FALSE TRUE TRUE TRUE FALSE TRUE
Can Create System Views FALSE FALSE FALSE TRUE TRUE FALSE TRUE
Lock on Display FALSE FALSE FALSE FALSE FALSE FALSE FALSE
Allow Inefficient Query FALSE FALSE TRUE TRUE TRUE FALSE TRUE
Skip Query Warning FALSE FALSE FALSE TRUE TRUE FALSE TRUE
Assignment Groups              
Views              
Initial Inbox              
Initial Format              
Edit Format              
Search Format              
List Format              
Manage Format              
Print Format              
New Thread: Inbox -- Search FALSE FALSE FALSE FALSE FALSE FALSE FALSE
New Thread: Search -- List FALSE FALSE FALSE FALSE FALSE FALSE FALSE
New Thread: List -- Edit FALSE FALSE FALSE FALSE FALSE FALSE FALSE
New Thread: Inbox -- Edit FALSE FALSE FALSE FALSE FALSE FALSE FALSE

Known Errors

Name DEFAULT initiator problem analyst problem coordinator problem manager reviewer sysadmin
Security              
New FALSE TRUE FALSE TRUE TRUE FALSE TRUE
Close FALSE FALSE TRUE TRUE TRUE FALSE TRUE
Update     When assigned Always Always   Always
Reopen FALSE FALSE TRUE FALSE TRUE FALSE TRUE
View TRUE TRUE TRUE TRUE TRUE TRUE TRUE
Update when closed FALSE FALSE FALSE FALSE TRUE FALSE FALSE
Allowed statuses              
Change Category FALSE FALSE FALSE FALSE FALSE FALSE FALSE
Change Phase FALSE FALSE FALSE FALSE FALSE FALSE FALSE
Post to Knowledge FALSE FALSE FALSE TRUE TRUE FALSE TRUE
Template Mass Update FALSE FALSE FALSE FALSE TRUE FALSE TRUE
Complex Mass Update FALSE FALSE FALSE FALSE TRUE FALSE TRUE
Views FALSE FALSE TRUE TRUE TRUE FALSE TRUE
Advanced Search TRUE TRUE FALSE FALSE FALSE TRUE TRUE
Use Operator Full Name FALSE FALSE FALSE FALSE FALSE FALSE FALSE
Can Create Personal Views FALSE FALSE TRUE TRUE TRUE FALSE TRUE
Can Create System Views FALSE FALSE TRUE TRUE TRUE FALSE TRUE
Lock on Display FALSE FALSE FALSE FALSE FALSE FALSE FALSE
Allow Inefficient Query FALSE FALSE TRUE TRUE TRUE FALSE TRUE
Skip Query Warning FALSE FALSE FALSE FALSE FALSE FALSE TRUE
Assignment Groups              
Views              
Initial Inbox              
Initial Format              
Edit Format              
Search Format              
List Format              
Manage Format              
Print Format              
Open Script              
Resolution Script              
New Thread: Inbox -- Search FALSE FALSE FALSE FALSE FALSE FALSE FALSE
New Thread: Search -- List FALSE FALSE FALSE FALSE FALSE FALSE FALSE
New Thread: List -- Edit FALSE FALSE FALSE FALSE FALSE FALSE FALSE
New Thread: Inbox -- Edit FALSE FALSE FALSE FALSE FALSE FALSE FALSE

Known Error Tasks

Name DEFAULT initiator problem analyst problem coordinator problem manager reviewer sysadmin
Security              
New FALSE TRUE FALSE TRUE TRUE FALSE TRUE
Close FALSE FALSE TRUE TRUE TRUE FALSE TRUE
Update     When assigned Always Always   Always
Reopen FALSE FALSE FALSE FALSE TRUE FALSE TRUE
View TRUE TRUE TRUE TRUE TRUE TRUE TRUE
Allowed statuses              
Template Mass Update FALSE FALSE FALSE FALSE TRUE FALSE TRUE
Complex Mass Update FALSE FALSE FALSE FALSE TRUE FALSE TRUE
Views FALSE FALSE TRUE TRUE TRUE FALSE TRUE
Advanced Search TRUE TRUE FALSE FALSE FALSE TRUE TRUE
Use Operator Full Name FALSE FALSE FALSE FALSE FALSE FALSE FALSE
Can Create Personal Views FALSE FALSE TRUE TRUE TRUE FALSE TRUE
Can Create System Views FALSE FALSE FALSE TRUE TRUE FALSE TRUE
Lock on Display FALSE FALSE FALSE FALSE FALSE FALSE FALSE
Allow Inefficient Query FALSE FALSE TRUE TRUE TRUE FALSE TRUE
Skip Query Warning FALSE FALSE FALSE TRUE TRUE FALSE TRUE
Assignment Groups              
Views              
Initial Inbox              
Initial Format              
Edit Format              
Search Format              
List Format              
Manage Format              
Print Format              
New Thread: Inbox -- Search FALSE FALSE FALSE FALSE FALSE FALSE FALSE
New Thread: Search -- List FALSE FALSE FALSE FALSE FALSE FALSE FALSE
New Thread: List -- Edit FALSE FALSE FALSE FALSE FALSE FALSE FALSE
New Thread: Inbox -- Edit FALSE FALSE FALSE FALSE FALSE FALSE FALSE
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Related concepts

Application Setup
Application profiles
Environment record

Related references

Default application profiles

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