Administer > Service Request Catalog Customization Guide > Miscellaneous tasks > Require Users to Read Catalog Item Details

Require users to read catalog item details

In Service Request Catalog the Request Now button allows a user who knows what they are ordering to quickly place a catalog item in the shopping cart and proceed to check out. However, in some cases, you may wish to force the user to read the details of the catalog item. To do this, you can set the enableDirectRequest parameter for each of the Service and Support sections to false.

src.ui.support.enableDirectRequest = false
src.ui.service.enableDirectRequest = false 

Note A value of false means that users must read the catalog item description. A value of true allows users to use the Request Now button to place and item in their shopping cart.