Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.52

Administer > Service Manager maintenance tasks > Knowledge required for system maintenance > System reports > Shared memory cache report (reportcache)

Shared memory cache report (reportcache)

The shared memory cache report provides aggregated information about the shared memory cache.

The shared memory exist once on each host on which Service Manager runs, hence running a shared memory cache report on each host is required to get a full picture. For more information, see Special parameters: reportcache.

In the Service Manager RUN directory, run this command from the OS command prompt:

sm -reportcache

Example output:

09/06/16 18:13:09   pid (8220) HPE Service Manager diagnostic report follows:
---------------------- Cache Statistics      ----------------------

Slot use: 9%; Average Slot Depth: 1; Maximum Slot Depth: 3

The shared memory cache is organized as an array of slots containing a list of cached objects. A hash function determines which slot an object uses.

The Average and Maximum slot depths are important for the system performance.

If the average slot depth exceeds 20, you need to increase the number of slots by using the cache_slots parameter.

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