Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.52

Administer > Service Manager maintenance tasks > Knowledge required for system maintenance > System reports > Shared memory report (reportshm)

Shared memory report (reportshm)

The shared memory report provides information about the shared memory size, the available space, and the size of shared memory pools.

Shared memory exists once on each host on which Service Manager runs, and hence running a shared memory report on each host is required to get a full picture. For more information, see Special parameters: reportshm.

In the Service Manager Server's RUN directory, run this command from the OS command prompt:

sm -reportshm

Example output:

09/06/16 18:08:10   pid (6956) HPE Service Manager diagnostic report follows:
------ Shared Memory ------

Shared Memory Release     9.50.0

Current Size              96000000

Segment Allocation         4820808
Large Block Allocation     6419968

Unused Space              84759224  (88%)
Free Space                88345216  (92%)


Shared Memory Type  Allocations    Frees     Allocated
------------------  ----------- ----------- -----------
Not named                    45          27      320192
User blocks                  13           9        8192
Messages                      0           0           0
Database Services           493           0       22352
Cache overhead                2           0       39968
Application cache          1476           0     2635152
DBDICT cache               6248        5326     3235264
SQL descriptor cache        220          60      227328
Join/ERD/Type cache         378           0     1049216
String Type cache           402         282       25376
Global cache                  0           0           0
IR Expert cache             369           0       91744
Diagnostic Services           0           0

The “Free Space” value should be monitored: For a stable system, it should always be between 25 percent and 75 percent of the shared memory size without the IR Expert cache size. If this range is exceeded, the shared_memory parameter should be adjusted in the sm.ini file.

Note The percentage in this report is based the total shared memory size including IR Expert Cache. So calculate manually when using a large IR Expert cache.

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