Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.52

Use > Service Catalogs > Service Catalog management > Service Catalog connectors > Expressions tab

Expressions tab

The Expressions tab contains information about the JavaScript expressions contained within each of the Service Catalog connectors. It contains an initialization expression that needs to be processed before adding the record.

This is an example of an initialization expression for the Create New Request connector.

if (filename($L.file)="request") then (category in $L.file=jscall("svcCatInterface.getXMLFieldValue", interface.info in $L.item, "category"))
if (filename($L.file)="request") then (subcategory in $L.file=jscall("svcCatInterface.getXMLFieldValue", interface.info in $L.item, "subcategory"))
if (filename($L.file)="request") then (bill.to.dept in $L.file=jscall("svcCatInterface.getXMLFieldValue", interface.info in $L.item, "department"))
if (filename($L.file)="request") then (company in $L.file=jscall("svcCatInterface.getXMLFieldValue", interface.info in $L.item, "company"))
if (filename($L.file)="request") then (model in $L.file=jscall("svcCatInterface.getXMLFieldValue", interface.info in $L.item, "requestModel"))
if (filename($L.file)="request") then (modelname in $L.file=jscall("svcCatInterface.getXMLFieldValue", interface.info in $L.item, "requestModelName"))
if (filename($L.file)="request") then (severity in $L.file=jscall("svcCatInterface.getXMLFieldValue", interface.info in $L.item, "severity"))
if (filename($L.file)="request") then (impact in $L.file=jscall("svcCatInterface.getXMLFieldValue", interface.info in $L.item, "impact"))

if (filename($L.file)="request") then (assigned.group in $L.file=jscall("svcCatInterface.getXMLFieldValue", interface.info in $L.item, "assigngroup"))

if (bundle in $L.cartItem=true and bundle.options in $L.cartItem~=NULL and bundle.options in $L.cartItem~="<bundle></bundle>") then (svc.options in $L.file=bundle.options in $L.cartItem)
if ((bundle in $L.cartItem=false or bundle in $L.cartItem=NULL) and options in $L.cartItem~=NULL and options in $L.cartItem~="</form>") then (svc.options in $L.file=options in $L.cartItem)

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